Acuity is committed to the development of our team members and have them understand the link between knowledge, engagement and the delivery service of excellence.
We partnered with mjinspire Ltd to give key managers and supervisors the skills to train others.
Unlike traditional ‘Train the trainer’ programmes, our highly interactive sessions also focused on training for the 21st century, the use of digital tools, video and the importance of creativity.
Acuity’s team members were given the tools to structure sessions and adapt them to the audience, to ensure engagement using META profiling and to understand and finesse their own delivery style.We look forward to the next stage of the programme whereby each team member will fine tune and deliver the sessions they have written.
Mary Jane Flanagan (mj) MBPsS works with organisations to help develop company strategy, embed cultural change and develop leaders, teams and service excellence.