Congratulations to Lucia Bukova on winning Acuity’s employee of the month for May 2018.
It is with pleasure that I announce that Lucia Bukova has been selected as Acuity’s employee of the month for May 2018.
Lucia has worked as part of the Acuity team since October 2017 and has made a really positive impact on the contract she is looking after. Lucia began her journey with Acuity mobilising Alexander McQueen and then became a permanent Receptionist and Assistant to the FM at Maple Street. Since then Lucia has taken ownership of managing all aspects of the building, from arranging and holding viewings for potential tenants, to liaising with many different contractors, to even choosing and arranging the purchase of furniture for the reception area.
The Client Service Manager, Marta Bannister, has recently commented:
“Lucia has always impressed me with her very calm and positive approach and handling the most difficult situations in a very professional manner. Lucia was an amazing help when mobilising Alexander McQueen and since she moved into her role at Maple Street, she has gone from strength to strength. Lucia has built a really great relationship with our client, CBRE, and has impressed them and the landlord of the building with her service. So much so, that this led to Acuity securing a new contract with them. Lucia has been involved in all aspects of managing Maple Street. She has hosted potential tenant viewings and given them all required information regarding the building. She has also managed the works on site, chosen furniture & the visitor management system and liaised with a telecom company to arrange the telephone line and internet for the reception. Each day that Lucia has been with Acuity she has gone out of her way to assist the client and has been an incredible business partner.”
The Facilities Manager at CBRE, Daniel Strong, has commented:
“Lucia has taken great pride in the building and even though it remains vacant, she remains motivated. Lucia has taken on important projects such as managing the snagging list following a full building refurbishment and also managing viewings with potential tenants. All of which have received great feedback from all parties.
Lucia has also implemented new procedures for the building along with setting up manuals for reception.”
The Associate Director and Surveyor at CBRE, Stephen Wormald, has commented:
“Just a quick note of thanks. We have received excellent feedback from the landlord on the quality of the reception staff at Maple + Midford (Lucia Bukova). Lucia has always been very helpful and gone beyond the call of duty in ensuring that the occupiers or visitors are welcomed efficiently and professionally. I have always been most impressed by her skills and willingness to go above and beyond. She is a credit to your organisation and is flying the CBRE management flag.”