Employee of the Month - Elaine Pozo

Congratulations to Elaine Pozo for winning February Employee of the Month!

Elaine has been with Acuity for 18 months, working as a receptionist at 08-10 Hanover street. Since assuming this position, we have received extremely positive feedback regarding Elaine from both our client and the occupiers on site.

Here are some words from our client:

“I would like to mention that in all the recent occupiers’ meetings we have been receiving excellent feedback about Elaine. Her support, service quality and attitude are commendable”

Arik Benichou, the manager in charge of the contract, has added:

“It has been a great pleasure to work with Elaine and to witness her contribution to the smooth running of the site. Elaine has remained working on site throughout the pandemic, assisting the building manager in the smooth operation of the building. She has also helped the occupiers with various tasks, such as receiving and sending packages, arranging for office equipment to be sent to tenants’ homes and liaised between the occupiers and the facilities management team. Elaine has built strong relationships with the various stakeholders and made a positive difference on site. well done Elaine!”

Feedback from the Select and Project Leader, Diego Cabrero:

“Elaine is a very warm and charismatic team member, who shows her passion for her job and the team. Every time I’ve visited or covered the site, the reception area has always been immaculate. Elaine’s taken full ownership of training the Select Team at Hanover Street to ensure they are fully conversant with the many and varied duties at this busy site. I am extremely impressed with Elaine’s performance and it is a pleasure to be working with her.”

Please do join me in sending congratulations to Elaine on this truly remarkable achievement!

#awards #acuitypeople #employeeofthemonth #customerserviceexcellence

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