Florian Gazheli has won 'Employee of the Month' for August 2016. Whilst temporarily covering an assignment at a BNP Paribas Real Estate site, Florian received high praise from both the client and the occupiers for his professionalism and dedication. In February 2016, a full time position at this site became available and Florian was appointed to the role.
An important part of the service upgrade was the introduction of a new security team at Hanover street. Florian provided invaluable support in appointing the permanent security team on site and was responsible for the site induction and training of all security team members. Florian also actively supported other team members and subcontractors by sharing his knowledge and proposing new ideas; enhancing processes and procedures. As a result, the team is recognised by the occupiers and the client as a strong and cohesive team that works together towards service excellence. Below are some of the comments we received this year about Florian.
"Nothing is ever too much bother for Florian and he is extremely professional in welcoming guests and directing them to offices. He has an exceptional memory and always greets people by name and is happy to help people with queries. We feel he is a real asset to your team and wanted to thank you for his support and placing him here as the face of reception!’’
HR Director from Muzinich & Co (occupier)
"Florian shows immense pride in his job; he is truly committed to service excellence and consistently seizes opportunities to improve the service; taking new projects on board such as the concierge handbook or building strategic professional relationships with contractors and suppliers to enhance team work. His business oriented mind has impressed the client and saved the building management company money that can now be channeled towards new projects.‘’
Davorka Sweet, Acuity Account manager
"In my absence, Florian is the first point of contact to all occupiers for any queries or updates. He has built a remarkable professional rapport with all occupiers and is looking after all aspects of the services the building provides.‘’
Nathan Mansfield, Building manager BNP Paribas Real Estate
Well done Florian!