Cyrielle joined the Acuity family in October last year with a wealth of knowledge in customer services and training.
From day one Cyrielle took on board a number of different projects and improved the appearance of the reception and the customer journey at Clarendon House. Due to her excellence in service and passion for training, Cyrielle quickly become involved in the 5 star welcome training of our new team members, including the Acuity standards and Reception Manual.
Building Manager at Clarendon House gave the below feedback to Acuity:
“Cyrielle has engaged in many projects which have improved the overall service provided by the reception at Clarendon House, I am very happy with how proactive she has been and the progress that we have seen on site.”
Michele Couri, Acuity Account Manager’s feedback on Cyrielle: ''Cyrielle has taken her own initiative during her first month to reorganise the whole reception at Clarendon House, ensuring a seamless visitor experience on site. She has also concluded a number of projects which were of great benefit not only to the reception, but to the other contractors on site and also to Building Management. The feedback received from Building Management, our Select team and other team members who have spent time with Cyrielle has been excellent, with the Select team mentioning how much easier it is to work at Clarendon House after Cyrielle had reorganised the reception. Clarendon House is the Head Office of a very exclusive designer and Cyrielle always ensure she goes above and beyond to provide not only an excellent but also a discrete service to the high profile visitors she receives. It is an absolute pleasure to work with Cyrielle as she always has a smile on her face and nothing is too much trouble for her.''