Acuity July Employee of the Month
It is a pleasure to announce that Francisca Mwandiambira has been selected as Acuity’s Employee of the Month for July 2019.
Francisca has been part of the Acuity family for a little over a year and in that time has been a fantastic brand ambassador for both Acuity and ABRSM.
Tom Harrington, Facilities Manager at ABRSM commented:
“From day one Francisca has been nothing but an absolute pleasure to work with! Always smiling, 100% professional, and completely reliable. Under her stewardship, the ABRSM reception has run without drama from day one and we have been frequently complimented for her service. This is award is much deserved.”
Christopher Hibbert, Acuity Assistant Client Services Manager, commented:
“I have worked with Francisca for around a year now and in that time, it has been clear to see why she is so loved at ABRSM. Francisca’s consistent and unflappable nature means that hitting the five-star standard in customer service comes incredibly naturally to her. On top of this, Francisca’s eagerness to get involved and go the extra mile has led her to build great relationships within both Acuity and ABRSM. Francisca has even taken part in her site’s Christmas concert where she sang both on her own and as part of a group performing ‘Do They Know It’s Christmas?’ by Band Aid. In fact, Francisca never misses out on an opportunity to spend quality time with her colleagues, whether this be at ABRSM events or Acuity celebrations and it’s lovely to see someone who gets so much joy out of just being with people.
Francisca has also always been willing to help out by doing overtime in evenings and at weekends which provides a great consistency of service to the site and is appreciated by our client at ABRSM. This award is incredibly well deserved and I look forward to seeing Francisca continue to grow and impress going forward.”
Francisca responded to the award news:
"I am absolutely elated by the news. Thank you all for the kind words, We all work extremely hard and it is lovely that we get recognition. Thank you to the management team for this, I love my site and Acuity . I am extremely grateful to work with such amazing people. I will continue to deliver great service and thank you all from the bottom of my heart .
Congratulations Francisca on this amazing achievement!