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    New ‘Lobby Ambassador’ Service creates front of house teams with SIA security training
    Acuity
    • Jan 29, 2021
    • 2 min

    New ‘Lobby Ambassador’ Service creates front of house teams with SIA security training

    Acuity has launched a new Lobby Ambassador Service to provide businesses and properties with front of house staff who combine the 5-star hospitality skills of Acuity’s reception teams with extensive security training and security licences. The Acuity’s Lobby Ambassador service has been designed to support properties that are looking for efficiencies in the front of house staffing as a result of Covid-19 but do not want to compromise on standards. Acuity is creating a team of
    First Impression Techniques workshop launched
    Acuity
    • Jan 27, 2021
    • 2 min

    First Impression Techniques workshop launched

    Specific training to support businesses who want to upskill their front of house representatives to support authentic connections with customers even whilst wearing a face mask. Acuity, the five-star front-of-house service provider and sister company of Axis Security, is delivering a two-hour online workshop to offer tips and insights on techniques aimed at improving overall first impressions within a professional environment. The online workshop which has been designed for s
    Acuity Launches Dedicated Concierge Service for Acuity customers
    Acuity
    • Feb 2, 2020
    • 1 min

    Acuity Launches Dedicated Concierge Service for Acuity customers

    Acuity, the five-star front-of-house service provider and part of Axis Group, has launched a dedicated Concierge Service for customers.
    Axis Group Achieves the ServiceMark Accreditation
    Acuity
    • Oct 8, 2019
    • 2 min

    Axis Group Achieves the ServiceMark Accreditation

    Axis Group has achieved a sector first: accreditation by the Institute of Customer Service.
    Acuity Achieves PFM Awards Nomination
    Acuity
    • Sep 19, 2019
    • 2 min

    Acuity Achieves PFM Awards Nomination

    Acuity, the front of house service provider, has been shortlisted for the 2019 PFM Awards: Partners in Training and Development category

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