A partnership with a new client commences with us discussing what you believe an outstanding reception service looks and feels like for your company. We will then work with you to design a service that reflects this vision, whilst at the same time bringing industry best practice to the table for your consideration.

This bespoke approach, enables us to select new team members, whose personality and skill set are a good match for your organisation and that the guest journey we design is welcoming, efficient and aligned with your company values.

Acuity’s reception teams are highly motivated, passionate about service excellence and take full ownership of the reception lobby. They embrace the Acuity mission statement “To enhance the visitor experience with every interaction” and consistently seek to create a great first impression, anticipate a guest’s needs and provide those extra touches that make a visit to your premises memorable for all the right reasons.

Concierge Services

Everyone working at a property where Acuity provides front of house services will have access to our concierge services platform. This free of charge service provides discounts for a wide range of goods and services and provides significant added value.

In addition to our concierge platform, Acuity can also organise high-end pop-ups and events in your reception lobby that will enliven the reception space and help to foster a sense of community within the building.

FOH & Reception